SHIPPING POLICY

Orders placed on AA Tienda are delivered every day of the week, with the actual delivery schedule depending on the selected service, item origin, and destination. We aim to provide flexible delivery options and work with reliable shipping partners for prompt dispatch and timely delivery. You can find the estimated delivery timeframe during checkout or upon order confirmation. 

Delivery timings :

 AA Tienda Fashion items: 

  • Next day delivery in UAE.
  • GCC 4 to 7 Days.
  • Worldwide 6 to 9 days.

 Fashion Branded items :

  • 2-5 business days within the EU
  • 5-10 business days outside the EU

Furniture packages :

  • 7-15 business working days ( Assembly included ).

Ready-Made Furniture Items :

  • 5-10 business working days which customized made in UAE (Assembly included ).
  • 15-45 business working days ( Upon Supplier Confirmation ) ordered from outside of UAE (Assembly NOT provided).

Perfume Items:

  • KSA : 3 to 5 days
  • GCC : 7 to 10 days

Electronics Items:

  • UAE : 37 to 42 working days
  • GCC & Worldwide : 52 to 57 working days
  • Africa and South America : 67 working days

Any Customization request takes extra 10 working days.

Marketing Services:

  • Depends on the service and the duration is mentioned under each service description.

Jewelry:

  • UAE: 2 to 3 working days
  • GCC: 5 to 7 working days
  • Worldwide: 10 to 15 working days

Customized order takes 1 to 3 weeks depend on the Jewelry design..

We are unable to ship to

  • Iran
  • Lebanon
  • Syria
  • North Korea

Delivery times are estimated based on dispatch the package and should be considered as an approximate. While we strive to provide accurate estimates, please note that AA Tienda cannot be held responsible for any delays caused by customs clearance processes or payment issues. We are committed to making every effort to minimize any potential delays and ensure a smooth delivery process for you.

Depending on your location, our orders can be delivered by different couriers such as DHL, Aramex and FedEx.

Please be advised that order deliveries may experience delays during promotional activities, sale seasons, and bank holidays. Additionally, we kindly request your understanding that a re-delivery charge may be imposed if your order cannot be accepted at the address provided to us on the confirmed delivery date.

General Delivery Conditions

We are dedicated to meeting the estimated delivery timelines provided in your order confirmation or displayed on our website, it is essential to note that these timelines are estimates and not binding commitments. Time shall not be deemed as of the essence regarding delivery.

The delivery timelines commence from the order confirmation date. However, in the event that we are unable to deliver your order within 30 days of order confirmation, we will issue a full refund to you promptly.

Please understand that we cannot be held responsible for delivery failures due to circumstances beyond our reasonable control. This includes situations where you are unavailable to receive the delivery or request a postponement.

Our priority is to ensure a smooth and efficient delivery process, and we will make every effort to fulfill your order as promptly as possible. Nonetheless, we advise understanding that unforeseen factors might occasionally impact the delivery timeline. Rest assured, we are dedicated to resolving any delivery issues promptly and ensuring your satisfaction.